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solicitor, spouse or dependants should contact the Insurance
Company who issued your policy. Details of how to claim can
be found within the booklet provided with your policy.
However, if they are unsure on how to proceed, then they
should contact the agent or broker through whom the policy
was purchased. They should find details of the broker within
the policy documentation. They will be able to help.
If a policyholder does die, the insurance company will make
a speedy payout - but there some steps to follow in order
to make a claim. The first step is to find the insurance policy
and for reference make a note of the policy number. Then contact
the insurance company. They will promptly send you a claim
form. Whilst this claim form is in the post you must get a
certified copy of the death certificate. The funeral director
can help you with this.
When the claim form arrives, complete the details and return
it to the insurance company together with the insurance policy
document. To be safe we recommend Recorded Delivery. The insurance
company will then pay the claim promptly.
What happens if the insurance policy is lost?
Don’t worry. This is quite common! The insurance company
can be traced through the premium payments made through the
deceased’s bank. Just ask the bank manager for the details.
Then phone the insurance company and they’ll sort it
out.
Important Advice.
If you have a Life Insurance policy written “in Trust”
it will ensure that, in the event of a claim, the money goes
directly to the people you intended. This avoids delay and
the proceeds from the policy are not subject to Inheritance
Tax. That could represent a 40% tax saving. It’s easy
to arrange and is usually free of charge.
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